Case Studies

Case 5: Turning Around Low-Performing Leaders #1

The executive director of a small, non-profit organization was suffering from a lack of leadership skills, presence, and effectiveness. As a final effort to help the executive director keep his position, the board of directors required him to seek leadership development.

The Hallmarks of Excellence^® in Leadership was administered to establish a baseline of leadership competencies. Analysis of the assessment results indicated numerous leadership challenges, but most notably the results identified that the executive director’s leadership presence and style were creating most of the leadership friction.

A prioritized and customized leadership development plan was implemented based upon the gaps and limitations identified by the findings. Within six months, dramatic improvement had occurred in both relationship building and executive skills.