Case Studies

Case 12: Successful Selection #2

Owners of a construction company were experiencing business growth beyond their capacity to manage it. Critical to the firm’s success was their ability to hire project managers responsible for overseeing all client engagements. To manage the company’s anticipated growth, several managers needed to be hired, but the owners were struggling to isolate the key competencies and attributes required for success in the position.

The Hallmarks of Excellence^® in Leadership was administered to an existing highly-effective manager who had served in the capacity for three years. After consulting with the manager and owners and analyzing the results, a benchmark representing a desired profile containing target competencies and attributes was constructed.

The Hallmarks^® instrument, in conjunction with the established benchmark, was effectively used to sort candidates and hire managers with competencies and attributes that best “fit” the position. Supervisors of those hired using Hallmarks^® observed a decrease in the time that it took the new hires to get acclimated to their roles and reported their new employees reached optimum performance levels faster.