Case Studies

Case 13: Successful Selection #3

A fast-growing service company was forced to release a senior officer after hiring the executive eight months earlier due to poor performance. The company reported this had happened two times previously, citing poor hiring practices. The senior vice president of human resources expressed concern these “mis-hires” were causing a harmful effect on senior management morale and negatively impacting the business’ bottom line.

Having determined another bad hire in this critical position was unacceptable, the Hallmarks of Excellence^® in Leadership was selected as part of a comprehensive assessment process which included the use of a position benchmark and other position documentation.

Candidates being considered for hire were administered the Hallmarks of Excellence^® in Leadership instrument, and the results, when compared and contrasted to the established benchmark, isolated candidate attributes and competencies that significantly assisted them in making an accurate hire. Once selected, company leadership used the Hallmarks^® findings to maximize the incumbent’s productivity upon entry and to encourage lasting retention success.