Case Studies

Case 10: Implementing a Corporate Values Model

The acting senior executive of a large organization requested a meeting to discuss a distressing corporate culture dilemma. The once-thriving organization had been hit with three successive leadership transitions after the original leader had led the organization for over 40 years. Leaders from the board to mid-management level were in disarray, under prepared, and discouraged.

After interviewing key leaders, it was determined that securing a baseline of competencies and attributes was the first priority. Leaders from the board, executive team, and mid-level managers were administered the Hallmarks of Excellence^® in Leadership. Both collective and individual training and coaching strategies were implemented. Team training was conducted and focused on re-translating the corporate code and corporate processes.

After six months, the organization’s leadership became more confident, corporate processes were being managed more efficiently, and the executive relationship between the senior leadership team and the board of directors was restored.